E-Commerce (EC) Service Center

EasyLink welcomes you to the EC Service Center where optimizing our professionals, processes, technology, and expertise for your benefit is our number one priority. To that end, we offer a wide-range of solutions within the EC Service Center to facilitate transactions between you and your trading partners and commit to providing you with first-rate services and support.

Web Activity Log

    Click here to log into the Web Activity Log.

Request Forms and Instructions

    Click here to view the EasyLink.SC Request Forms and Instructions

Frequently Asked Questions

    Click here to view the Frequently Asked Questions about EDI.

Glossary of Terms

    Click here to view a glossary of commonly used EDI terms and phrases.

Customer Care Team

    Click here to view information about our Customer Care Team.

EC Service Center Contact Information

    Click here to view the EC Service Center Contact Information.

Contact EC Service Center Support

    Click here to submit a request for EC Service Center support electronically.

EC Service Center Suggestions Form

    Click here to send suggestions to the Service Center.

*** If you are an EC Service Center customer accessing the Customer Portal for the first time, click here for instructions and a form to request the PIN. 
Enter below if you were supplied with a PIN to access EC Service Center documents for one of your Trading Partners on ICC.NET:
ICC is now formally known as EasyLink Services