Network Services

EasyLink VAN offers a complete value added network (VAN) solution to meet your electronic data interchange (EDI) requirements in a secure, reliable, available and flexible environment – all at an affordable price to enable your initiatives to move information seamlessly and efficiently, and expedite transaction processing regardless of file size, communication protocol, or data format. 

With EasyLink VAN, you receive unrivaled service that includes:

• Alert System:  EasyLink VAN provides proactive alerts to document processing events, transmission issues or delivery receipts. The alerts are received by you based on your preferred method for communication:  email, text messaging or fax. With EasyLink VAN’s real-time alert system, you are able to respond to your trading partners and address critical supply chain events immediately.
   
• Archival Storage:  EasyLink VAN archives information sent and received on-line for a period of 30 days and off-line for several years. EasyLink VAN’s archival storage provides you with a safety net should you need to resend or review documents or data. A longer on-line archival period is available with EasyLink.ARCHIVE service capabilities.
   
• Audit Trails: EasyLink maintains detailed audit trails of all set-up, configuration and document transmission events. By accessing audit trail information, EasyLink’s Technical Support team has the ability to conduct the analysis required to answer your questions and address your issues. 
   
• Connectivity Options: EasyLink VAN provides a variety of communications options. FTP communications is included with the basic service. Other options are available with EasyLink.COMMS service capabilities. With EasyLink VAN’s connectivity options, you can select from multiple communication protocols and options to ensure effective communications with your trading community of diverse communication protocols and security standards. 
   
• Protected Data Center:  EasyLink VAN’s redundant servers are housed in a state-of-the-art facility built for efficiency, security and scaleability. EasyLink VAN servers are secured by guards 24 hours a day, seven days a week, every day of the year, with two-factor biometric authentication and card-key access required for data center floor access.  
   
• Real-time Data Delivery:  EasyLink VAN delivers information in real-time, on a schedule or on an ad-hoc basis for you and your trading partners. Real-time transmission reduces the problems inherent in batch delivery, such as the potential for corruption of data, time delays on delivery, and bottlenecks in the system. 
   
• Reliable and Secure Transmission:  EasyLink VAN offers a variety of industry-standard encryption solutions to provide secure and reliable transmissions over high-speed connections to the Internet. Every transaction is authenticated and provides for non-repudiation to secure supply chain communications.
   
• Reporting:  EasyLink VAN provides a wide selection of on-line, real-time reports to ensure data is presented in the format required. Reports are easily accessed on-line or through batch mode and conveniently delivered to you through a browser, email or EDI system.
   
• Technical Support:  EasyLink provides U.S. based support representatives, 24 hours a day, seven days a week, every day of the year to set-up accounts, initiate proactive communication, solve problems or answer questions. 
   
• Web-based Document Manager:  EasyLink VAN enables you to view time stamp documents and transaction events through a feature-rich, real-time application program that uses a Web browser to provide easy-to-use access anytime, from anywhere. The document manager offers unprecedented control over data, including the flexibility to acknowledge, view, send, receive, hold, release, sort or search documents and other data files.

Key benefits of EasyLink VAN:

• Realize significant savings with lower EDI costs
• Increase staff efficiency with an intuitive, browser-based interface 
• Ensure a secure environment by employing the latest security technologies
• Maximize effectiveness by sending and receiving any file type of any file size
• Raise responsiveness by applying proactive processes to systems notifications
• Improve processing time through high-speed connections, faster than traditional VANs
• Boost productivity by managing your EDI program from anywhere at anytime with access from any ISP

And

Expand electronic data interchange with your trading community - all businesses, regardless of size, can capitalize on EDI initiatives through EasyLink VAN and our Service Center, Software Applications and Hosted Web Applications .

For more information, send us a request from here, or call (800) 787-4037.