E-Commerce Service Center

At the EC Service Center, our mission is clear.  We combine our technology solutions, customer support, and industry expertise to help you comply with your trading partners’ requirements. 

We have one of the largest managed service centers supporting North America’s retail industry in the country, which translates to unsurpassed expertise, economies of scale, proven processes, and first-rate tools – all the elements required to deliver the highest service levels to you.  Our EC Service Center professionals leverage our infrastructure to serve as an extension to your organization by performing the activities that enable your participation in the extended supply chain. 

• EDI-to-Fax / E-Mail: We receive your trading partner's electronic formatted information, convert it into a fax-readable file, and route that information to your fax machine or E-mail account.
• Fax / E-Mail-to-EDI: When you are ready to transmit information to your trading partner, we receive your information via a fax or E-mail. That information is then entered into our system and transmitted to your trading partner in a format consistent with your trading partner's specification.
• Printing Services: If you are required to send an Advanced Ship Notice to comply with your retailer's requirements, we will generate and print UCC/EAN-128 case labels for you. Printed labels are sent to you so they can be applied to the cartons you will ship to your retailer. We also generate RFID tags and print U.P.C. stickers, tickets and hang tags for you.
• U.P.C. Catalog: We update on-line UPC catalogs for you.  Once we have receipt of your electronic or hard-copy product information, we use that information to generate the necessary EDI transaction and send it to your catalog service provider.  Through this process, your product information is added to, updated or deleted from the UPC catalog.

Our EC Service Center enables you to source electronic commerce solutions reliably, without excessive investments in hardware, software, and personnel.  You pay for the services as you use them. 

Key benefits of the EC Service Center:

• Reduce excessive EDI investment by simplifying and automating your EDI environment through a vendor with proven staying power 
• Optimize service to your trading partners by leveraging our systems and accessing our resource
• Keep abreast of compliance and technology requirements by capitalizing on our industry connections and expertise
• Focus on your core competencies by letting us stay on top of your EDI environment

For more information, send us a request from here, or call (800) 787-4037.